Clients may use our FTP server to send and receive files from The Icon. You will need a username and password, which you can obtain from our Customer Service department at (323) 933-1666. The address is https://files.iconla.com. If you are using a web browser (Internet Explorer, Safari, Firefox, Netscape, etc.) to connect to our FTP and you get an error mentioning "anonymous user", try the following address: ftp://username@ftp.iconla.com. If your username is johndoe, you would use the following address: ftp://johndoe@ftp.iconla.com.